Cookie policy
What is a cookie?
A cookie is a small text file that a website places on your device when you visit. It lets the site recognise you on future visits, remember your preferences, or measure how the site is used. Most websites use cookies. Many cannot work properly without them.
Cookies are not viruses or malware. They cannot read other information on your device, and they do not run programs. They are just small bits of stored information.
The kinds of cookies we use
The cookies on our site fall into three categories. The cards below explain each one.
Strictly necessary
Needed for the site to work. Handle session management, caching, security, and remembering your cookie preferences. You cannot disable these and still use the site normally.
Understanding usage
Help us understand how visitors use the site so we can improve it. Collect anonymous information like which pages are most popular and how long people spend on them. They do not identify you personally.
Marketing & third-party
If we run advertising or embed content from third parties such as Google Maps, those services may set their own cookies. We only set these if you have given consent through the cookie banner.
The specific tools we use
Our website is built on WordPress and uses a small number of common tools to run smoothly:
- WordPress, the platform the site is built on, sets essential cookies for session management and security
- LiteSpeed Cache, our caching system, sets essential cookies that help the site load faster
- Our online booking system, embedded from bainsoptical.eyeappointments.co.uk, may set its own essential cookies inside the booking flow
- Google Maps, where we embed maps showing our location, may set cookies governed by Google's own cookie policy
- Where we use analytics or marketing tools from time to time, they will be added to this list and the cookie banner will request your consent before they are set
Cookie names and durations vary by tool and update from time to time. The most accurate live list of cookies on the site is available in the browser developer tools, under Application > Cookies.
How to control cookies
You have control over which non-essential cookies are set on your device.
Through our cookie banner
The first time you visit our site, you should see a cookie banner asking for your consent. You can accept all cookies, reject all non-essential cookies, or customise your choices. You can revisit your choices at any time by clearing your cookies in your browser, which will trigger the banner to appear again on your next visit.
Through your browser
All modern browsers let you block, delete, or limit cookies. The exact steps vary by browser. Most browser help pages include instructions under "manage cookies" or "privacy settings." Note that blocking strictly necessary cookies may stop parts of the site from working.
Changes to this policy
We may update this Cookie Policy from time to time, particularly if we add or remove tools that set cookies. When we do, we will update the "last updated" date at the top.
Questions about cookies?
If you have any questions about how we use cookies, get in touch via the details in our Privacy Policy, or contact us directly:
- Phone: 01543 279415
- Email: Info@bainsoptical.co.uk